About Us

Your Richardson Water Damage Restoration Experts

commercial water damage repair in RichardsonWater Damage Restoration by AquaTex has been helping families and businesses in Richardson recover from disasters for more than four decades. Relieve, Repair, and Renew is our approach to tackling fire, water, and storm damage in residential and commercial properties, as well as environmental quality hazards within existing homes with our three-pronged approach of relieving, repairing, and renewing.
In our family-owned and operated company, we are dedicated to instilling family values in our employees, so we are committed to offering care and compassion to our customers in the face of life-changing incidents.

Think of us as your personal Red Cross team.

As the second component of the AquaTex Water Damage Restoration process, AquaTex offers a turnkey approach to fixing water damage. As a result of our company’s efforts, we can relieve our customers from the burden of dealing with insurance companies, inspectors, adjusters, as well as ensure that the damage is repaired by our construction team. It would be great for you to work and focus on your family while we handle the complicated and often frustrating details of getting you back into your home or business as soon as possible.

Lastly, AquaTex Water Damage Restoration restores the lives of our customers back to the condition they were in before the loss. The preservation of precious family heirlooms, sentimental photographs, and memorabilia is also one of our main concerns when it comes to residential settings. We focus on preserving business records and equipment for commercial businesses that are vital to the operation of their business.

AquaTex Water Damage Restoration remains available 24 hours a day, 7 days a week, to dispatch our technicians and fleet of clean-up and recovery equipment. If you have a list of emergency contacts, please add our phone number to the list.


  • Flooding and water damage restoration
  • Fire damage restoration and smoke deodorization
  • Contents salvage, restoration, and decontamination
  • Reconstruction and remodel
  • Industrial disaster recovery and cleanup
  • Industrial property reconstruction and re-purposing
  • Large loss and disaster minimization and recovery

Fire & Water Damage Restoration Services

As a family-owned and operated business that has been in business for decades, AquaTex Water Damage Restoration has always been committed to doing the job right the first time and every time. Providing the best possible service to our clients is the result of our honest, trained, and certified professionals, who are committed to providing excellent service to each and every one of them. In the event of a disaster, we care about our customers and do everything within our power to assist them. We understand our customers’ feelings and the needs they have during times of crisis and are here to help our customers in any way we can. Get in touch with one of our service professionals today to find out what we can do for you.

Commercial & Residential Restoration

It is our objective at AquaTex Water Damage Restoration to continuously improve the value of our services in order to ensure we are providing our clients with the best service possible. The On-Site Estimates that we offer for our services include a full range of restoration services, air sealing, insulation, and energy services with 24/7 Emergency Services available for our customers.

  • Water Damage Restoration
  • Storm & Flood Damage Restoration
  • Fire Damage Restoration
  • Smoke Damage Restoration
  • Disaster Cleanup
  • Mold Remediation
  • Restoration Process
  • Water Extraction and Structural Drying
  • Smoke and Soot Removal
  • Catastrophe Recovery and Reconstruction
  • Post-Construction Detail Clean-Up

It is our goal to combine state-of-the-art equipment and techniques with the highest level of care that is second to none. When it comes to completing a job, we do it right the first time, and we stand behind every job we do from start to finish.

Immediate 24/7 Response in Richardson

We’ll dispatch one of our restoration specialists to your home or business as soon as you call AquaTex Water Damage Restoration’s 24/7 Emergency Hotline. In the event that your property has been damaged or destroyed by fire, storm, and/or water, we will put together a plan to rescue and restore it. In order to get your business or home back to normal as quickly as possible, we will then streamline the remaining restoration process.

If you would like to speak with one of our Certified Restoration Specialists, please call us now. Your call will be answered as soon as possible by one of our representatives.

Restoration Services

Frequently Asked Questions

This is one of the most common restoration FAQs we hear. The answer is no! It is your choice which restoration company you use. Even if it is implied by your insurance adjuster, you get final say which company you want to restore your property to pre-damage state.

It depends. After we assess the damage, we can give you an accurate estimate of the cleanup time. The cleanup could take from just a few hours to several weeks. Some factors that can impact the length of restoration include:

  • The type of damage you’ve suffered
  • The size of your property
  • The number of furnishings inside
  • Any local infrastructure issues, such as downed power lines after a storm

Depending on the type of water, the duration of saturation, whether mold is present, and the extent of the damage, water damage restoration costs vary. The cost is based on the extent of damage and material affected for other types, such as smoke/fire, biohazard/crime scene/trauma. After we assess the property, we provide you with a more detailed estimate.

We cannot tell you whether to file a claim or not. You’ll need to evaluate how the claim will affect your premiums before deciding to file. It’s important to talk to your insurance company so you understand how they handle claims on your policy.

Yes! At AquaTex Restoration, we work with all adjusters and insurance providers. Our company will work closely with your insurance provider to ensure you get the settlement you need and repair work done as quickly as possible.

Yes! Rather than simply reacting to disaster situations, most risk managers prefer taking proactive measures to establish a relationship with an experienced national restoration company. Enroll in our Emergency Response Plan, and your business or property management company receives the benefit of years of experience to reduce the impact of any natural or man-made disaster.

Your business receives the backing of a leader in water and fire damage response ready to get your business back in working order when disaster strikes. Using our Emergency Response Plan greatly reduces disruption to your business after any water or fire damage at your location.

Contact us today for more information about this program.

Water Damage FAQ

No, as a matter of fact. In order to begin water cleanup and fix your water damage as soon as possible, your insurance company recommends you contact a commercial restoration company. Any water valves you can access should be turned off if possible.

If the leak doesn’t need to be fixed, then call a plumber, but the quicker we arrive, the less damage we can cause. Water damage restoration should not wait until an adjuster arrives before you call your insurance company. A damage and restoration estimate will be required anyway if you plan to file a claim. We can speed up the process if you call us.

Our first step is to remove any standing water still present on the property. Next, we assess the damage caused by water. As soon as we determine what can be salvaged and what needs to be disposed of, we dry and dehumidify the affected area.

When it comes to water damage restoration, staying ahead of potential mold growth is a top priority. It is our goal to restore property before replacing it, if possible. AquaTex Restoration in Richardson is not a construction company that got into restoration. Our primary focus is on mitigation, followed by repairs.

Yes, definitely. Here are some signs of hidden flood damage to your house:

  • Peeling paint and wallpaper
  • Visible mold
  • Moisture and condensation
  • Musty odors
  • Increase in insect or pest activity

Moisture or dampness in your carpet or other floorings. Many times people have water in a crawl space and are unaware.

Depending on the extent of the damage, repairs may be required. As a full-service contractor, we can repair anything in your business, leaving it in excellent condition.

Fire & Smoke Restoration FAQ

A comprehensive range of fire damage restoration services is provided by AquaTex Restoration. Our services include cleaning and removing soot and smoke damage, repairing structural damage, and cleaning and protecting your company’s belongings. Water and chemicals from firefighting efforts also contribute to fire damage, and we provide water damage cleanup, drying, and restoration services.

It is strongly recommended that you avoid reentering your business following a fire. Smoke and fire weaken structures significantly, resulting in collapse beyond the concerns of smoke inhalation.

In the aftermath of a fire, your property is left exposed and vulnerable to theft and further damage. Our team board up windows and doors and secure any openings to keep your business, merchandise, and possessions safe. Our 24/7 board-up services protect your property after a fire and during the restoration process.

Definitely! Our fire restoration team will remove all soot from your walls, carpets, furniture, and any other damaged contents before deodorizing your business to permanently remove the smoke odor.

Mold Restoration FAQ

Water damage can cause mold to grow immediately, but it usually takes 24 to 48 hours for it to become established.

Surfaces with mold often show blotches, spots, or stains of dark gray, green, or black color. In addition to being raised and textured, it often smells mildew-like.

During mold remediation, mold is thoroughly removed, odors are eliminated, the area is sanitized, and healthy air quality is restored to your property.

A mold infestation depends on its size and location within your business. A timeframe for mold removal can’t be given since estimates are given on a case-by-case basis. The term “remove mold completely” is also a bit misleading.

Mold is a naturally occurring organism, with over 100,000 types, and some are always present in trace amounts. It’s impossible to establish a level of mold protection that is safe for homes, businesses or commercial properties because mold can come in many types and it’s each different.

It is important to keep in mind that bleach does not remove mold. The color of the mold you can see is simply removed. The root of the problem must be removed. In order to remove the mold discreetly, we attack it from all angles.

Storm Restoration FAQ

Get in touch with a storm damage restoration company right away. Restoration companies receive multiple calls from businesses impacted by severe storms and natural disasters, so it’s important to get on their list as soon as possible. When you contact a water damage restoration company immediately, the remediation process can begin right away and your business is one step closer to being safe again.

When a tornado hits a business property, insurance companies recommend contacting water damage restoration companies first. We can contain water damage and prevent mold growth by beginning the cleanup process as soon as possible since water causes more damage the longer it sits.

The damage caused by a tornado can extend into the interior of your business, from roof damage to flooding. If you want to itemize any and all damage to your property after a tornado blows through, you should do a full inspection afterward.

Because mold thrives in moist environments, any place that is wet or humid is a perfect place for mold spores to grow. It takes only 24 to 48 hours for mold to begin growing if you ignore the moisture. When you experience flood damage, you should act immediately!